Airport
Handling Support
Ground Handling Solutions are able to provide the following services:
Contract Negotiation
- Contract negotiation and Ground Handling advice for airlines
- Cost effective Ground Handling charges
- Highest quality standards
- Construction of the IATA SGHA
Contract Management
- Contract management
- Maintenance of Ground Handling Agreements ensuring that they are continually kept up date
- Advising customers when agreements are due for renewal
Strategy
- Provide financial strategy for ground handling agents who need to
re-assess their position in the market place and review their business plans
Organisational Reviews
- Review management and staff structure, making recommendations to improve productivity and to establish a stronger position in the ground-handling arena.
Market Surveys
- Conducting competitor surveys of Ground Handlers and Airlines at
specific airports
- Recommending areas of growth for ground handling
Market Intelligence
- Identifying businesses requiring cash injections or partnerships for clients who want to establish themselves in the ground handling market or want to expand their business
Representation
- Act as representative for airlines who are experiencing Ground Handling
difficulties or who require a presence at an airport
Provision of Operational Expertise in
- Freight warehouse management and operations
- Aircraft into plane fuelling
- All functions associated with aircraft fuelling
- Aircraft Cleaning
- Work profiles and staff rosters
- Passenger Services training
- Refurbished ramp services equipment
- Aircraft Ground Handling Standards courses
- Health and Safety courses
- Ramp Safety and Training (We also provide manuals to cover these subjects)
- Completion of Ramp Safety Audits
- UK Cap 642 and JAR Ops Courses
Management Solutions
- Managing Staff Attendance in the workplace
- Reduction of Absenteeism
- Reduction of Costs
- Improvement of Staff Morale
- Enhanced Control
- Improved Productivity
Developing Your Staff
- Professional training and guidance on many aspects of Team Management, Counselling Skills and Employment Law - essential for you and your staff if you are to manage difficult issues with confidence
Seminars
We can provide quality seminars on human resource issues:-
- Interviewing/Selection skills
- Discipline and Grievance
- Assertiveness skills
- Counselling skills at work
- Communication skills
- Appraisals
- Team Building
- Change management
- Human resource advise
- Leadership skills
- Psychometric Testing
- Time Management
- Customer Service Standards and Measurements
- Managing Meetings
- Redundancy
A more detailed breakdown of the above activities can be provided by
contacting.
Mike Chapman
Ground Handling Solutions,
65, Manor Lane,
Lower Sunbury,
Middlesex, TW16 6JE
United Kingdom
Telephone/Fax +44 (0) 1932 783199
E-Mail: Groundhandlsol@AOL.COM
Training
and Consultancy Services are available through the International Air Transport
Association (IATA).
For information
on Training available through the Aviation Training & Development Institute,
visit:
http://www.iata.org/atdi/
For further
details on the wide ranging Consultancy Services available, visit:
http://www.iata.org/ighc/consultancy.htm
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